Frequently Asked Questions

Get the Answers You Need With LeaseLock

The LeaseLock, Inc. team is here to answer your questions and keep you informed about our product and the rental housing market.

  • How Does Lease Insurance Differ From a Traditional Security or Pet Deposit?

    Traditional security and pet deposits require a renter to pay a large sum at the beginning of their lease, which can create a significant barrier to entry. Our lease insurance solution provides month-to-month coverage tailored to each unique property, helping you accurately mitigate risk and maximize NOI.

  • What Does Zero Deposit™ Cover?

    LeaseLock’s lease insurance solution offers coverage against unpaid rent, property damages, pet damages, eviction costs, and more, helping you offset your losses.

  • What Is ESG Compliance?

    ESG compliance involves adhering to relevant environmental, social, and governance principles. This includes adopting eco-friendly practices, fostering positive tenant relations, and ensuring ethical business operations. At LeaseLock, we strive to help you maintain sustainable, socially responsible, and well-governed rental properties aligned with your broader goals.

  • What Will the Resident Owe at Move-Out on Zero Deposit™?

    Residents are responsible for all final charges and any balances due at move-out. They should be presented with a Final Account Statement or Statement of Deposit Accounting as required by their lease agreement.

  • How Do Residents Enroll in Zero Deposit™?

    Zero Deposit™ is an all property, all renter solution. Renters are offered the Zero Deposit™ option during leasing, and once an applicant is approved with your property, they are approved for Zero Deposit™. There is no separate application for Zero Deposit™.

  • What Is the Benefit of Zero Deposit™ to Renters?

    Renters don’t have to pay an upfront security or pet deposit, reducing their moving expenses. Their application experience is faster and easier, and there are no additional fees for conditional approvals.