LeaseLock Insights Multifamily Blog

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What’s New With LeaseLock? A Major Product Upgrade

As 2021 comes to a close, multifamily operators are gearing up for what’s ahead in 2022. It’s also a time for us to reflect on all we’ve accomplished as an industry, from the opportunities identified to the challenges overcome. This past year has been full of exciting changes for us...

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Why Security Deposits & Surety Bonds Are Bad for Customer Experience

In the previous two articles in this series, we outlined two reasons why multifamily operators should consign the use of security deposits to history. First, we talked about how many operators are missing opportunities to eliminate bad debt and how, even in cases where they don’t have a lot of...

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Original Research: The 2021 Apartment Visionaries Survey Report by Grace Hill & LeaseLock

After conducting a joint industry study, LeaseLock and Grace Hill are excited to release the official survey analysis. The 2021 Apartment Visionaries Research Report surveys nearly 300 multifamily operators on their primary asset performance issues, as well as the success of the technology solutions they implemented across the five stages...

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The Growing Risk of Deposits and Deposit Alternatives

In our last blog, we discussed how operators are reducing bad debt by insuring leases instead of taking security deposits. The bad debt that we discussed in that post ought to be enough to motivate any operator to rid themselves of deposits for good — but it is not the...

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The Bad Debt Opportunity Most Operators Are Still Missing

In today’s multifamily market, the issue of bad debt is not always top of mind. Eye-popping year-over-year rent increases and uncomfortably high occupancies create a natural tide of financial optimism. If you asked most operators, they’d tell you, “We don’t have a bad debt problem.” But consider for a moment...

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Advisory Board Spotlight Q&A: RKW Residential’s Marcie Williams

In line with our mission to provide valuable thought leadership for the rental housing industry, we’re featuring multifamily experts whom we’ve had the honor of welcoming to our advisory board. In this month’s edition of LeaseLock Advisory Board Q&A Spotlight, we are excited to highlight a highly-esteemed multifamily influencer —...

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Elevating Resident Experience Across the 5 Stages of the Apartment Leasing Process

Looking to elevate your firm’s apartment leasing process and resident experience? Doing so requires meeting the modern renter’s demands as well as addressing the major pain points across the entire renter journey 一 from the moment they become a prospect all the way to the move-out experience. We hosted an...

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How to Avoid Security Deposit Disputes — Don’t Ignore the Move-Out Experience

When former apartment residents look back on their living experiences and assess their satisfaction, their lasting sentiments rest heavily on the final interactions they have with their apartment communities. So, why are so many renter relationships tainted after move-out? Security Deposit Disputes Create Negative Move-Out Experiences Which Damage Your Online...

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Advisory Board Spotlight Q&A: Western Wealth’s Jennifer Staciokas

LeaseLock is honored to have a select group of advisory board members who graciously lend their thought leadership, guidance and support in an effort to further our mission of eliminating security deposits for good. But their insights go far beyond helping us educate the industry about lease insurance, and we...

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Budget Season Best Practices: How Operators Can Budget Around Uncertainty & Bad Debt

Happy budget season! Multifamily communities and corporate teams are starting their annual budgeting and forecasting exercises, but what’s different this year? As we edge out of the pandemic, what budget season best practices can multifamily operators employ to ensure a happier, smoother budget process? We hosted a webinar panel with...

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Texas Security Deposit Law: Why the New Deposit Bill Is a Win for Multifamily

With legislation around the eviction moratorium, rent relief programs, and security deposits constantly evolving, Texas property owners and operators need to stay up-to-date on the latest rental housing laws. What are the biggest challenges facing both operators and their residents, and what do multifamily experts in the region have to...

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5 Budgeting Tips to Streamline Multifamily Budget Season

It’s nearly budget season — are you in budgeting shape? As multifamily dives into budgeting and forecasting exercises, apartment operators need to do all they can to make the process as smooth as possible. A pain-free budget season may seem out of reach, but you can make it happen. How...

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